If a course lesson has or is supposed to display a video but you're not seeing, it could be one of several reasons:

  • Are you able to view videos from vimeo.com? To check, can you view the video on this page - https://www.eleapsoftware.com/tutorial/v5-view-scorm-course/ ?

  • Is your browser blocking our videos? If you're unsure check with your IT department if they are blocking videos from Vimeo.com .

  • If the video is in Flash, your browser is probably blocking it. At the end of 2020, Flash will no longer be supported. Contact your course instructor to request a non Flash video.

If after going through the above steps, the video is still not displaying, contact us and we will try to figure out what is going on.

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