If you forget your account password or have simply misplaced it, you can request a new password or reset your existing password.

Here are the steps to take in this situation:

  1. Click the [I can't access my account] link

2. Enter your registered email and click [Send email]

3. Check your email for further instructions

4. Click the link in your email to reset your password

5. Enter your new password and confirm it

Let us know if you still need additional help.

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